Privacy Policy

Data controller:
Domilux Trade SL
VAT ID: B26866087
Address: El Esparto 19, 03340 Albatera, Alicante, Spain (Polígono Mos del Bou)
Email: info@domiled.eu

1. Purpose of data processing

At Domilux Trade SL, we process the user’s personal data for the following purposes:

• Manage orders and purchases made through the website
• Process payments via external providers
• Send communications related to the order
• Handle user inquiries or requests
• Comply with legal and tax obligations

We will not use the data for purposes other than those stated above without prior consent.

2. Legal basis for processing

Data processing is based on:

• Performance of a contract (purchase of products)
• Compliance with legal obligations
• User consent (contact forms, commercial communications if enabled)

3. Collected data

The personal data that may be collected includes:

• First and last name
• Shipping and billing address
• Email address
• Phone number
• Data required for invoicing

No bank card data is stored.

4. Data retention

The data will be retained:

• As long as there is a contractual relationship
• During the legally required periods (tax and administrative)
• Until the user requests deletion, where applicable

5. Recipients of the data

The data may be shared with:

• Payment service providers (such as Mollie)
• Shipping and logistics companies
• Technology service providers (hosting, email, etc.)

All of them act as data processors and comply with applicable data protection regulations.

We do not sell or share data with third parties for commercial purposes.

6. International transfers

If some providers are located outside the European Economic Area, we will ensure that they comply with appropriate legal mechanisms, such as:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions

7. User rights

The user has the right to:

• Access their personal data
• Request rectification of inaccurate data
• Request deletion of their data
• Request restriction of processing
• Object to processing
• Request data portability

To exercise these rights, you may send a request to:
???? info@domiled.eu

Clearly indicating the right you wish to exercise and attaching a copy of an identification document.

8. Data security

Domilux Trade SL applies appropriate technical and organizational measures to ensure the security of personal data and to prevent alteration, loss, or unauthorized access.

9. Cookies

The website may use technical cookies necessary for its operation.

If additional cookies are used (analytics or advertising), the user will be informed and their prior consent will be requested through the corresponding banner.

10. Modifications

Domilux Trade SL reserves the right to modify this policy in order to adapt it to legislative updates or changes in its activities.

11. Supervisory authority

If the user believes their rights have not been respected, they may file a complaint with the competent authority, such as the
Spanish Data Protection Agency.