Terms and Conditions of Sale

Website owner:

Domilux Trade SL
NIF: B26866087

Registered office:
C/ Senado 4, Partida de La Murada
03300 Orihuela, Alicante, Spain

Operational / logistics address:
El Esparto 19, 03340 Albatera, Alicante, Spain (Polígono Mos del Bou)

1. Purpose

These terms and conditions govern access to, navigation of, and use of the website, as well as the purchase of products offered by Domilux Trade SL through it.

Placing an order implies full acceptance of these terms and conditions by the customer.

2. Customer identification

The customer declares that they are of legal age and have the legal capacity to enter into contracts.

They also undertake to provide accurate and up-to-date information during the purchase process.

3. Products

Domilux Trade SL sells LED lighting products and other related items.

Product descriptions, images, and specifications are for guidance and may vary slightly without affecting their functionality.

4. Prices

All prices are shown in euros (€) and include the applicable taxes, unless expressly stated otherwise.

Shipping costs are shown separately before completing the order.

Domilux Trade SL reserves the right to modify prices at any time, without affecting orders already confirmed.

5. Purchase process

The purchase process is carried out through the website by selecting products and then confirming them at checkout.

Before finalizing the order, the customer may review all details (products, prices, taxes, and shipping costs).

Once payment has been confirmed, the customer will receive a confirmation email.

6. Payment methods

Payments are processed through secure external providers (such as Mollie), including:

Credit/debit card
Local methods (iDEAL, etc.) depending on the country

Domilux Trade SL does not store the customer’s banking details.

7. Shipping

Shipping conditions, lead times, and costs are detailed in the Shipping Policy, available on the website.

8. Right of withdrawal

The customer has the right to withdraw from the purchase within a period of 14 natural days from receipt of the order, in accordance with European regulations.

The terms and procedure are detailed in the Returns Policy.

9. Warranty

All products are covered by the applicable legal warranty in the European Union.

In the event of a defective product, the customer may request repair, replacement, or a refund as appropriate.

10. Liability

Domilux Trade SL will not be responsible for:

Service interruptions due to technical causes
Delivery delays due to causes beyond its control (carriers, force majeure)
Improper use of the products by the customer

11. Data protection

The customer’s personal data will be processed in accordance with the applicable data protection regulations (GDPR).

For more information, consult the Privacy Policy.

12. Intellectual property

All content on the website (texts, images, logos, etc.) is owned by Domilux Trade SL or by authorized third parties.

Reproduction without express authorization is prohibited.

13. Modifications

Domilux Trade SL reserves the right to modify these terms and conditions at any time.

The conditions applicable will be those in force at the time of purchase.

14. Applicable law and jurisdiction

These terms and conditions are governed by Spanish law.

In the event of a dispute, the parties will submit to the courts and tribunals of the consumer’s place of residence.

15. Contact

For any questions or issues, the customer may contact us via:
info@domiled.eu